Privacy Policy

Last updated: August 30, 2025

Please read this Privacy Policy carefully.

This Privacy Policy for The Cool Car Network™ (also referred to as 'We', 'Us' or 'Our') describes Our policies between You (The User) and Us (The Service Provider) on the collection, use and disclosure of Your information when You use Our website and its services. By using Our website and its services, You are agreeing to the collection, use and disclosure of Your information in accordance with this Privacy Policy.

Personal Data

When You access certain services on Our website, We may ask You to provide Us with personally identifiable information that can be used to contact or identify You, including:

If you register for a user account:

  • Email address
  • Phone number (If added by you)
  • GPS location (If added by you)

If you apply to become an authorized dealership or verified private seller:

  • Email address
  • Phone number
  • Dealership name (dealerships)
  • Contact person first and last name (dealerships)
  • First and last name (private sellers)
  • Street Address, City, State, ZIP code (Only City and State available to public)
  • State-issued ID (private sellers) (Not available to public)
  • Dealership License (dealerships) (Not available to public)
  • Website URL (dealerships)
Use of Your Personal Data

We use Your Personal Data to provide and improve Our website and it's services, including to provide You access to functionalities of Our website that are available to You as a registered user.

Retention of Your Personal Data

We will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy and in our Terms of Use. We will retain Your Personal Data only to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Deleting Your Personal Data

You have the right to delete, or request that We assist in deleting, the Personal Data that We have collected about You. You may delete Your personal data at any time by deleting your user account via the 'Delete Account' button at the bottom of the Profile page of your user account. You may also contact Us to request that We delete Your User Account and Your Personal Data. Please note, however, that We may need to retain certain information when We have a legal obligation or a lawful basis to do so.

Disclosure of Your Personal Data
Email and Text Notifications

We may use Your email address and/or phone number to send You notifications via email or SMS (text messages) about Your user account. Notifications may include login verification codes, notices to check new messages, and notices to reaffirm listings.

When We send You login verification codes for 2-Factor Authentication via SMS (text messages), We will share Your phone number with Our third-party service provider. Please read their Privacy Policy for more information on their policies. You can opt-in and opt-out of receiving notifications for 2-Factor Authentication via your user account Profile page.

Newsletters

If You opt-in to receiving newsletters by submitting Your email address via Our 'SUBSCRIBE TO OUR MAILING LIST' form, then We may use Your email address to send You newsletters via email. You may opt-out of receiving Our newsletters via the unsubscribe link at the bottom of one of Our newsletters.

Business Transactions

If We are involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice to You before Your Personal Data is transferred.

Law enforcement

Under certain circumstances, We may be required to disclose Your Personal Data in response to valid requests by public authorities (e.g., a court or a government agency).

Other legal requirements

We may disclose Your Personal Data in good faith belief that such action is necessary to:

  • Protect and defend Our rights or property.
  • Prevent or investigate possible wrongdoing in connection with Our website and its services.
  • Protect the personal safety of Users of Our website and its services.

Vehicle Information

When You list a vehicle for sale through Our website, We collect vehicle information from You, including, but not limited to:

  • Images
  • VIN
  • Location
  • Make
  • Model
  • Year
  • Mileage
  • Powertrain details
  • Accessories, etc.
Use of Your Vehicle Information

We use Your Vehicle Information to provide and improve Our website and it's services, including providing Our marketplace listings.

Retention of Your Vehicle Information

We will retain Your Vehicle Information only for as long as is necessary for the purposes set out in this Privacy Policy and in our Terms of Use. We will retain Your Vehicle Information only to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Payment Information

When You list a vehicle for sale through Our website, We may also collect payment information from You, including:

For Card Payments:

  • card number
  • expiration date
  • security code
  • postal code

For Google Pay payments:

For Apple Pay payments:

Use of Your Payment Information

We use Your Payment Information to submit payments through our secure payment processor. Please read their Privacy Policy for more information on their policies.

Retention of Your Payment Information

We do not save or store Your Payment Information except for the last 4 digits of your card number and the card brand in our sales history.

Links to Other Websites

Our website may contain links to other (third-party) websites that are not operated by Us. If You click on a third-party website link, You will be directed to that third-party's site. We strongly advise You to review the Privacy Policy of every third-party site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to this Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by email, if you are a registered User of our Service, and by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about Our privacy policy and how it affects you, please contact Us: