Last updated: November 14, 2025
Please read this Privacy Policy carefully.
This Privacy Policy for The Cool Car Network™ (also referred to as 'We', 'Us' or 'Our') describes Our policies between You (The User) and Us (The Service Provider) on the collection, use and disclosure of Your information when You use Our website and its services. By using Our website and its services, You are agreeing to the collection, use and disclosure of Your information in accordance with this Privacy Policy.
When You access certain services on Our website, We may ask You to provide Us with personal information that could be used to contact or identify You, including:
If you register for a user account:
If you join the Cool Club:
If you add an External Club Affiliation:
If you apply to become an authorized dealership:
If you apply to become a verified private seller:
We use Your Personal Information to provide Our website and its services, including to provide You access to functionalities of Our website that are available to You as a registered user.
We will retain Your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy under Use of Your Personal Information above and only to the extent necessary to comply with Our legal obligations, resolve disputes, or enforce Our legal agreements and policies.
You have the right to delete, or request that We assist in deleting, the Personal Information that We have collected about You. You may delete Your Personal Information at any time by deleting your user account via the 'Delete Account' button at the bottom of the Profile tab section of your user account page. If you are a Cool Club member, you must delete your club member account before you can delete user account. If you are an authorized dealership or verified private seller, you must reach out to your contact at the Cool Car Network to request that your seller account be deleted before you can delete user account. You may also contact Us to request that We delete all of Your Personal Information for You.
We may use Your email address and/or phone number to send You notifications via email or SMS (text messages) about Your user account. Notifications may include login verification codes, notices to check new messages, and notices to reaffirm listings.
When We send You login verification codes for 2-Factor Authentication via SMS (text messages), We will share Your phone number with Our third-party service provider. Please read their Privacy Policy for more information on their policies. You can opt-in and opt-out of receiving notifications for 2-Factor Authentication via SMS (text messages) from your user account page Profile tab.
When You visit Our website, We automatically collect certain information about Your device, including information about Your web browser, IP address, time zone, and some of the cookies that are installed on Your device. Additionally, as You browse Our website, We collect information about the individual web pages or products that You view, what websites or search terms referred You to Our website, and information about how You interact with Our website. We use this data to better understand how Our website visitors are using Our website and to improve Our website's services. We use Google Analytics to facilitate this data collection. You can read more about how Google uses your data or even opt-out of Google Analytics entirely.
If We are involved in a merger or acquisition, Your Personal Information may be transferred. In such an event, We will notify You before Your Personal Information is transferred.
Under certain circumstances, We may be required to disclose Your Personal Information in response to valid requests by public authorities.
We may disclose Your Personal Information in good faith belief that such action is necessary to:
When You add a Cool Club ride or list a vehicle for sale through Our website, We collect vehicle information from You, including, but not limited to:
We use Your Vehicle Information to provide Our website services, including providing Our Cool Club and Our online marketplace listings.
We will retain Your Vehicle Information only for as long as is necessary for the purposes set out in this Privacy Policy under Use of Your Vehicle Information above.
When You list a vehicle for sale through Our website, We may also collect payment information from You, including:
For Card Payments:
For Google Pay payments:
For Apple Pay payments:
We use Your Payment Information to submit payments through our secure payment processor. Please read their Privacy Policy for more information on their policies.
We do not save or store Your Payment Information except for the last 4 digits of your card number and the card brand in our sales history.
Our website may contain links to other (third-party) websites that are not operated by Us. If You click on a third-party website link, You will be directed to that third-party's site. We advise You to review the Privacy Policy of every third-party site You visit. We have no control over, and assume no responsibility for, the content or policies of any third-party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by email, if you are a registered User of our Service, and by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about Our privacy policy and how it affects you, please contact Us:
